We'd Love to Hear From You
Whether you need help choosing the right product, require a custom quote, or have questions about your order — our team is here to help.
Let's Start a Conversation
Fill out the form and our team will get back to you within 1 business day. For urgent enquiries, please call us directly.
Frequently Asked Questions
Quick answers to common enquiries
What are your delivery timeframes?
Orders are dispatched within 1-2 business days and delivery typically takes 3-6 working days. UK shipping is a flat £9.99. For bespoke or made-to-order items, delivery times may vary — contact us for a specific estimate.
Do you offer trade or bulk pricing?
Yes! We offer competitive trade pricing for contractors, builders, and bulk buyers. Get in touch via the form above or email us directly with your requirements and we'll provide a tailored quote.
What is your returns policy?
We offer a 14-day return policy on most products in their original, unused condition. Bespoke or custom items may not be eligible for returns. Please see our Returns Policy page for full details.
Can I visit your showroom?
We operate from our warehouse in Burnley and don't have a public showroom. If you'd like to collect an order, please contact us first to arrange a time.
How can I track my order?
Once your order has been dispatched, you'll receive a tracking email with a link to follow your delivery. You can also check your order status by contacting us with your order number.