We'd Love to Hear From You
Whether you need help choosing the right product, require a custom quote, or have questions about your order — our team is here to help.
Let's Start a Conversation
Fill out the form and our team will get back to you within 24 hours. For urgent enquiries, please call us directly.
Frequently Asked Questions
Quick answers to common enquiries
What are your delivery timeframes?
Standard delivery takes 3-5 working days. Express delivery options are available at checkout for most products. For bespoke or made-to-order items, delivery times may vary — contact us for a specific estimate.
Do you offer trade or bulk pricing?
Yes! We offer competitive trade pricing for contractors, builders, and bulk buyers. Get in touch via the form above or email us directly with your requirements and we'll provide a tailored quote.
What is your returns policy?
We offer a 30-day return policy on most products in their original, unused condition. Bespoke or custom items may not be eligible for returns. Please see our Returns Policy page for full details.
Can I visit your showroom?
Yes, you're welcome to visit our showroom during business hours. We recommend booking an appointment so we can ensure a specialist is available to assist you.
How can I track my order?
Once your order has been dispatched, you'll receive a tracking email with a link to follow your delivery. You can also check your order status by contacting us with your order number.